We
received a shout out for Sherri Bailey at our Central Store. Sherri is really friendly and also efficient
at what she does. If she can help you in any way, she’ll do it. She
wanted to call and let us know how great she is. Julie worked at Pay
Less/Kroger for 9 years so she knows customer service. Some people have
it and some people don’t. Sherri has it.
Also a shout out from Judy to a special
customer and her amazing employees-
A
customer named Leslie went on vacation. She went on a cruise and she brought
back a gift for Diane, two of my employees and me. I think this is great. She
thought of us while on vacation. Even though we cannot receive gifts from our
customers this should say a lot about our CSR’s. They are awesome.
We
couldn’t agree more! You have an awesome WOW-worthy team at the Point!
____________________
Now
a shout out to Theresa Rains from Associate Manger Dori Stump.
I would like to take a
second to give a shout out to one of our Employees. A lady and her 2 kids came
into the store the other day and once they reached the counter the little girl
picked up one of the .99 cent bracelets we have and asked her Mother if she
could have one. Her Mother then reminded her that she was on her way to start
her new job, first day and she couldn’t afford it. She was paying for their
breakfast with her food stamp card. Theresa told the two kids to both pick out
a bracelet that she would buy them. The little girl looked up at Theresa and
said, “I know for sure you’re going to Heaven”. Of all the years I have worked
for Rickers I have never heard a young child say anything to that nature. It
was very beautiful. Theresa made the day of those little children and the
Mother was so grateful how excited her two kids were all over a bracelet.
Little things like this make me honored to have a wonderful staff and to know
how well our Customers are being treated.
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