Weekly Recognition Round-up, April 30, 2014

When things get rough, our Superstars step up!

Luke Wahlberg, CSR, Flex Pool—From Manager Ryan Hamilton: “On 4-16-14, while helping cover our store Luke aided Betsy, one of our full0time CSR’s after a customer had taken four packs of cigarettes off the counter and left without paying for them. After the customer ran out of the store, Luke ran outside and memorized the license plate number and the make and model of the vehicle. The police that showed up on the scene said that the plate number was a match to that vehicle, so they have already identified the suspect. Great job fighting crime, Luke! Batman would be proud and Rickers is too!”

 

Sherri Bailey, CSR, Central—From Manager MJ Stewart: “Just wanted to thank Sherri Bailey for helping a customer whose blood sugar dropped while in the store. Sherri stopped what she was doing and went and got the lady a chair, orange juice, and stayed with her until the her husband could get there. This isn’t the 1^st time Sherri has helped a customer like this. She has gone out and helped pump gas for customers who needed assistance. Thank you Sherri.” You are definitely a SUPERSTAR!  

 

Willard Chilton, AM at 71^st Street and Luke Wahlberg, CSR, Flex Pool—From Manager Ryan Hamilton: “I just wanted to give an email Shout Out and a big “Atta Boy!” to Willard and Luke.  Our Associate Manager had a medical emergency.  I was going to have to cover third shift last night, and after this happened, a 6a-6p shift today as well.  These guys stepped up and helped out when it was needed most, doing what they could to split the shift in order to help out my store in such a time of need.  Thanks a lot guys!” We are lucky to have SUPERSTARS like you!

 

Carlos Huizar, CSR, Exit 10—From Manager Adam McMillan: “Carlos impressed me yesterday when I met him. I told him that everything for him to do was done until he got busier in 2 hours and he spoke up and asked me to leave him the Jason cleaning list so he could work on that while he had the extra time!” Way to leave the mark of a SUPERSTAR!

 

Remember if you have an amazing story of customer service or a story to share about a fellow employee, let us know! Email Keeli LeVart, leave a comment here, or send us a Facebook message.