100th Blog Post- Recognition Roundup 7-31-2014

There is so much recognition in the air we couldn't wait to publish it!

Also- This is our 100th Blog post!

First, we have SEVERAL recognition roundups from Manager MJ at Central!

 I want to give a shout out to Randy McCune for continuing to do what he did here as a CSR and went above and beyond going to full time maintenance. Really miss him at the store but he was so good I had to share him.

   

And I want to give a shout out to Sherri Bailey, Shannon Cook, Chelsea Heffernan, Brianna Yates for helping out at other stores last week and this week…..way to go being a TEAM PLAYER for the company.

 

And a special shout out to all the office personnel…..you are all awesome, thank you for all you do!!

 

And last but not least Tracy Fowler …. Thank you for being the DM that you are. I really do appreciate all the insight you have given me since I came to the company.

That’s a lot of WOW worthy service to pack in! Way to go Ricker Team!

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Out next shout out is for Dylan Elsworth from Amanda Schoolcraft the Assistant Manager of the Elwood Store:

I just wanted to tell you how amazing Dylan is from flex pool. He is so polite and makes our customers feel at home every time they walk through the door. He is full of cheer and always smiling. He is definitely a Ricker’s superstar!!!

We couldn’t agree with Amanda more! Way to WOW our customers Dylan!

 

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As we said befor this is our 100^th blog!

So in honor of you and all the awesome things you do- here is a little video:

 

To hear the full song- click the link below!

 https://www.youtube.com/watch?v=StTqXEQ2l-Y

(That’s right Jason Klemme: We’ve caught the EVERYTHING IS AWESOME fever!)

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Do you work with a superstar that deserves recognition in the Weekly Recognition Roundup? Let us know! Email Human Resources or contact HR Rickers on Facebook.

Weekly Recognition Roundup- July 29, 2014

It's time for a new weekly recognition roundup!
Enjoy!

Our first shout out of the week is to Melissa Macy a CSR from Exit 14 from her Store Manager- Chelsea.

I wanted to give a shout out to Melissa Macy.  She used to work for a competitor, and we are happy to have her as a part of our family now.  There are many reasons for this.  Melissa is a hard worker, and I never have to worry about her doing a great job.  Melissa also has great customer service, and has even brought some of her old regulars to our store.  They light up when they see her.  She is a great asset, and I would like to develop Melissa and see her move up within the company.  She is my cooler queen and an all-around superstar.  Keep working hard, Melissa!  Your work does not go unnoticed, and you are very valued and appreciated!  Also, congrats again on getting employee of the month!!!

 

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Out next shout out also comes from Manager Chelsea. It is to CSR Nina Kristsis. Chelsea says:

She is happy happy happy all of the time!!  This helps her deliver outstanding customer service and improves the store’s environment.  Everyone loves working with Nina, and the customers leave with a smile on their faces.  Nina is also always willing to help wherever needed.  She filled in at Exit 10 when they needed help, and will also pick up shifts here.  She accepts challenges with a smile, and helps out with an enthusiastic attitude.  Keep on rocking, Nina!  Your smile makes everyone else smile, and that is just one reason why you are an amazing part of our team!

 

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Manager Chelsea is just dominating the shout outs today! This one is from Chelsea to the Director of Operations, Jason Klemme.

“I want to send a shout out to our fabulous director of operations, Jason Klemme!  We all know how busy Jason is, but he took time out of his busy day to throw a pizza party for our team to show his appreciation for selling all of our fireworks before July 4^th.  Instead of just putting the pizza on his card, Jason came out and attended our meeting/pizza party.  It made the team feel important and recognized.  That’s not all either!  Jason ran register for a good part of it, so we could all be together for the meeting.  He led by example by hopping on when there was a line.  Jason listened to the team share their WOW stories (something we do each meeting) and even shared a WOW story of his own.  He participated and answered questions.  Thank you, Jason for going above and beyond to show our team that we are valued and appreciated!  Our bellies are full and our hearts are warm!  You are the bee’s knees, Jason!

Way to WOW our employees Jason! To quote you- “Everything is Awesome! Everything is cool when your part of a team.”

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Now we have a shout out from Nate to the Broadway crew.

I wanted to send a shout out to the Broadway store #2. I had a great time this week. Thank you Candice, Whitney, Dawn, Lee and Terri for all your help. You guys were great. Jennifer thank you for opportunity to be at your store. Any time you need help just let me know.

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Finally, we would like to send out a big congratulation to Lindsey Stanley and Ursula “Renee” Naylor for completing the MPR Program! We are proud of you!

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Do you work with a superstar that deserves recognition in the Weekly Recognition Roundup? Let us know! Email Human Resources, leave a comment, or contact HR Rickers on Facebook.

The Action News Blogcast Report at 11:00 am- July 24, 2014 Edition

Good morning Ricker Family! It’s time for your 11:00 Action News Blogcast Report!

We’ve had a lot of SUPERstar sightings the last few weeks. It’s time to round them all up and see what these SUPERstars are up to! Let’s go to our on the scene reporter Keeli LeVart to get the story about these amazing SUPERstars!

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Our first SUPERstar sighting was made by Frankton Manager Cloe and Associate Manger Joan! It’s CSR Joyce Goodman!

Joyce Goodman has been being an awesome team player these last few weeks.  She always comes to work whenever she is needed and she always gives 110% no matter what.  We always know we can count on Joyce to do whatever she can for us and for the store and for that we just wanted to say thanks!  AWESOME JOB JOYCE, keep it up!

Definitely some WOW-worthy super powers from Joyce!

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The next SUPERstar sighting was made by Tracy Fowler the Anderson East District Manager. She has a big thank you and “awesome Job” to our King and Queen of LP, Nate Tomlin and Jennifer Shook! Thank you both so much! Maybe they should be our Superman and Wonder Woman for the WOW-worthy work they do!

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Next we have a major SUPERstar sighting made by Teresa Brengman and the whole Middletown and Subway Crew!

Middletown/Subway would like to give a BIG SHOUT OUT to Angie and her crew at the Park One Subway. They are always willing to give us a hand no matter what the situation. Whether it is training, helping with a shift, or  helping us make bread in short notice when oven/proofer went down. They even help deliver it! YOU AND YOUR TEAM ROCK!!!!

Thanks Again to the SUPER crew at Park One Subway!

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This just in! Cloe and Joan spotted another SUPERstar at Frankton! This time it is Cody Stone of the Marketing Department!

I just wanted to recognize Cody Stone for being absolutely wonderful!  We had all of our shelves torn down and replaced with new shelves and had several new POGs added that were not in our set.  Luckily the truck delivery came the very next day but this resulted in one of the biggest truck deliveries we have ever had!  Cody made it a point to come back to our store when we got our truck and helped us put the entire thing away and helped us get everything organized and ready to go.  Cody you are so awesome and we really appreciate how hard you worked to help us out!!!!

You really are a SUPERstar Cody! Thanks for the WOW-worthy service you provide!

 

That’s all the sightings we have so far. I’ll keep you updated as we get more! Back to you in the Action News Blogcast newsroom!

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Thanks Keeli! Now here are a few more headlines that are making news in the Ricker Community.

 

First, a big congratulations to the Park One Rickers and Park One Subway! They won a whopping 50 points per employee in a drawing for having all of their employees complete the recent Employee Engagement Survey. Way to go PARK ONE!

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Also a recent celebrity sighting was made a Park One! The outside linebacker for the Indianapolis Colts, Robert Mathias, stopped in to say hello! He even posed for a picture with Store Manager Roxanne! Thanks Robert and Welcome Colts to Anderson for training camp!

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Karen Mitchener would like to give a special thank you to the Ricker family.

“I would like express my heartfelt appreciation for the many cards, e-mails, words of encouragement, charitable donations, flowers, and prayers during my mom’s cancer diagnosis and subsequent passing. Your care and support has been deeply appreciated.”

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And our final bit of news for this blogcast is a little on the sad side.

The HR Team wants to take this opportunity to express our appreciation to Tasha Ervin for her assistance over the course of the past three months while working on a short-term project assignment.  We are sorry to announce that her last day is tomorrow, Friday, July 25, 2014.  Please join us in wishing her farewell and best wishes on her future…which includes her wedding on August 3, 2014.

Thank you Tasha for all your hard work and we wish you the best of luck in your future endeavors!

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That will do it for us here at the Action News Blogcast Report. Remember if you see a SUPERstar sighting that deserves to have a mention in the Weekly Recognition Roundup-Let us know! Email Keeli LeVart at klevart@rickers.net, leave a comment, or contact HR Rickers on Facebook.

Career Advancement Opportunities!

There are so many career advancement opportunites- we had to blog about them! Check out the openings below.

Weekly Recognition Update- July 18, 2014

It is time once again to recognize you for the amazing work you do!

First up- We have a shout out to three employees of the Park One Store. Park One has been collecting donation for the Second Harvest Food Bank. We wanted to recognize three of their employees who did an outstanding job collecting donations for this organization.

Rob Garbers- Rob rasied $329 for Second Harvest.
Michelle Carney-Michelle raised $284 for Second Harvest.
Nate Rose- Nate raised $266 for Second Harvest and he works less than 16 hours per week!

 

Great  job Park One team! We are all WOW’ed by you! 

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 Next, we have a shout out to our Broadway Store from a customer.

Just wanted to let you know that on Monday July 14^th, I went into the Rickers on Broadway and it smelled SOOO clean and it was clean as I looked around!  Well today Tuesday July 15^th, I went in again and had the same pleasant experience!  They all are such hard workers and so very friendly!  This is the Best Rickers in town!

Way to WOW a customer Broadway! That is definitely the way to keep the customers coming back!   

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 We also wanted to share this recent graduation photo with you.

 

CONGRATULATIONS ZORAYA! Your Ricker Oil Company Family is very proud of you! Way to go!

 

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Do you know a superstar that deserves to have a mention in the Weekly Recognition Roundup? Let us know! Email Keeli LeVart at klevart@rickers.net, leave a comment, or contact HR Rickers on Facebook.

A Note of Sympathy

At Ricker's we use this blog to share ways that we help each other out, to sing the praises of those unsung heroes that go above and beyond the job, and to share community news. However, we also can use this tool to lift each other up when life gets a little rough (and we all know it does).

Two of our employees recently lost loved ones and we would like to take a moment to offer our condolences to these two members of the Ricker Oil Company Family.

To David Scott on the passing of his mother and to Margaret Francis on the passing of her father:

On behalf of Ricker Oil Company Family. our deepest sympathies and thoughts go to you and your families during your time of loss.

We hope you will find this uplifting.

 

Memories in The Heart

Unknown

Feel no guilt in laughter, they know how much you care
Feel no sorrow in a smile that they are not here to share
You cannot grieve forever, they would not want you to
They'd hope that you can carry on, the way you always do
So talk about the good times and the ways you showed you cared
The days you spent together, all the happiness you shared
Let memories surround you. A word someone may say,
Will suddenly recapture a time, an hour, or a day,
That brings them back as clearly as though they were still here
And fills you with the feelings that they are always near
For if you keep these moments, you will never be apart
And they will live forever locked safe within your heart

 

Weekly Recognition Update 7-11-2014

It is time once again to recognize you for the amazing work you do!

First, we have a shout out to Kelli, Megan, and Jason at Downtown from their Manager Keirstien.

Shout out to my amazing employees Kelli Megan and Jason for rocking it out and keeping the store going during the downtown Anderson parade and fireworks! Can't wait to let them know of their customer counts! My stepdaughter stopped in there and immediately let me know they were working really hard!

Way to light up the sky with your WOW-worthy work!

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Next, we have a shout out to the Central Store from their Associate Manager, Jared.

Shout out to my Central Avenue Superstars! You guys are amazing, and are rocking it out with a super busy 4th of July! We are a unique location, with many challenges, and I can't thank you guys enough for the hard work you put in!

Way to keep WOW-ing us all Central!

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Up third, we have a shout out to the Broadway store from CSR Candice

Shouting out my entire team Store #2! We now have a 1000 rise points to share! Great Job Guys! Love you all!

 

Another big shout out to the Broadway store from their manager was sent in as well.

I want to give a shout out to my entire team at the Broadway Store. For the past two months we have won the RISE points for our district for the King Size candy bars. My team has worked extremely hard to win these contests. They never gave up when they were down. They are dedicated in what they do and this is why they need this shout out! You are all awesome and I am proud to be your manager!

We are lucky to have this WOW-Worthy team too! Thank you for all you do and spend those points well!

 

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Our next shout out is for Randy on Maintenance from Ashley George.

 

I just wanted everyone to know how awesome Randy the new floor cleaning guy is! He has been in my store the last few days working on the floors, He has moved 12 packs , displays, gondolas,  wiped down little things as he is moving things around and noticed them. He is very professional and friendly and a very hard worker. Plus he is very courteous of the customers and staff. Just wanted to say thanks for all his hard work my floors look amazing!!

 

WAY TO WOW Randy! We look forward to more amazing work from you!

 

 

 

Do you know a superstar that deserves to have a mention in the Weekly Recognition Roundup? Let us know! Email Keeli LeVart at klevart@rickers.net, leave a comment, or contact HR Rickers on Facebook.

Weekly Recognition Roundup- June 3, 2014

Happy Fourth of July Ricker Family! Let’s celebrate by recognizing some of the amazing employees that we have!

First, we have a shout out for the Exit 10 crew and the Anderson Flex Pool Employees from the Exit 10 Associate Manager, Zoraya Peoples.

I just wanted to give a BIG shout out to the entire Exit 10 crew and the Anderson Flex Pool employees- Taylor Hay, Dylan Elsworth, and Lawrence Call (and Doug Hilder!). We’ve had a difficult time staffing the store, but because of these SUPERSTARS (including LISA, AMANDA, MANDY, CARLOS, ANDY, KRISTY & ASHLEY from Exit 10), we’re staying afloat! I really appreciate everyone’s hard work and dedication. Everyone deserves a big THANK YOU! Also, big thanks to Mimo, Chelsea, and Paul for helping out by sending your own SUPERSTARS our way!

Thanks for all you do Exit 10 and Anderson Flex Pool! Keep up the WOW-Worthy customer service!

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Next, we have a shout out to Kenya Jones from Debbie Brill at 116^th Street.

“Shout out to Kenya at store #78. A customer called and said he was pumping gas and he might of lost his money at the pump around $100.00. Now mind you he said he was there one hour ago. Kenya said no problem she will go out and check the pumps. Kenya did find his money. It was in the middle of the drive. Another Happy Customer at store#78! Thank You Kenya! That Man really needed his money and you rock.”

That’s definitely WOW-Worthy Customer Service in our book! Thanks Kenya for helping our customers out!

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Third up to the plate is the 86^th Street Store. They were nominated by their Store Manager Kai Jordan.

I want to thank the whole team of 86th street for working hard, making the store a clean and friendly environment, and always ready for our "BOSS" the customer. Thanks for being concerned for me especially with this weather and my medical issues. They always check on me to make sure I’m okay. Also to my Assistant Manager Gretchen Spangler- just one called that I can't really work and she jumps in her vehicle to come cover me and make sure the store runs smoothly. Thank you so much for being a wonderful team. I am lucky to have you all.

We are lucky to have this WOW-Worthy team too! Thank you for all you do and for putting our customers first!

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Do you know a superstar that knocks it out of the park? Maybe your whole team keeps hitting homeruns? If so, we want to hear about it! Please contact Keeli LeVart via email or the HR Rickers Facebook profile.